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How we can help

Positive East provides support for people living with or affected by HIV. Click here to download information about who may access our services and summary details about our wellbeing courses and groups, including contact links.

• If you need information in a hurry? Call our Advice & Helpline on 020 7791 2855, open from 10am to 4pm Monday to Friday (English bank holidays excluded).
  For more details on how Advice & Helpline can assist you visit our web pages, or email adviceline@positiveeast.org.uk.
• We try ensure all our services are listed within the Positive East website, if you have problems finding the service you require, please contact Reception on 020 7791 2855.
• Positive East main office is located at Stepney.
  We're open from 9.30am every Monday to Friday (English bank holidays excluded).
  For more details on our location (including map and travel links), visit our web page, otherwise email reception@positiveeast.org.uk, or telephone 020 7791 2855.
• We also provide help and support in various community locations at clinics/hospitals across east London. Please note, theses sessions are not drop-in sessions and appointments need to be pre-booked.
  For more details on our help and support in community locations visit our web pages, otherwise email adviceline@positiveeast.org.uk or telephone 020 7791 2855.
• You can access many of our groups and activities directly, for a full listing of our email addresses visit our Contacts web page, or telephone 020 7791 2855.
  A summary of our email addresses are:
  Advice and Helpline advice@positiveeast.org.uk
  African Support africanservices@positiveeast.org.uk
  Counselling & Psychotherapy services cp@positiveeast.org.uk
  Fundraising mark.butcher@positiveeast.org.uk
  Gay Men's Support gaymen@positiveeast.org.uk
  Groupe Franco Africain (French-speaking group) groupefrancoafricain@positiveeast.org.uk
  New Beginnings newbeginnings@positiveeast.org.uk
  Positive Life (HIV+ Gay/MSM group) positivelife@positiveeast.org.uk
  Recently Diagnosed Support group recentlydiagnose@positiveeast.org.uk
  Reception reception@positiveeast.org.uk
  Volunteering volunteering@positiveeast.org.uk

For a full listing of Positive East email, visit our Contacts page.

At the end of 2005 an estimated 63,500 adults aged over 15 were living with HIV in the UK. Of these, 20,100 (32%) did not know they were infected.

• Positive East Rapid HIV Testing - It's Better to know: Free, fast, friendly and Confidential
  For details about Positive East testing venues and session times, click here.
• NHS Website: Sexual health clinics:
  NHS listing website, simply put in your postcode and it will display local test centres.
• NHS: Essential Wear:
  Talking about sex doesn't have to be as difficult as you think. Whether it's knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here. Sex. Worth talking about.

For information about HIV and what it is:

• It's Better to know:
  A dedicated website from Positive East, providing information about our local testing sessions in Tower Hamlets, Newham and Hackney, plus information about why it's better to know about your HIV status.
  
  With no need to make an pre-booking, simply turn up and get your results. For details about other east London HIV testing clinics plus why It's Better to know, click here to visit our website.
  
  For ease of use, we have also produced a pdf version of our It's Better to Know: What is HIV? webpage, click here to download.
  
  For details about Positive East testing venues and session times, click here

• NHS: A comprehensive overview of HIV:
  Symptoms plus treatments and what to do if you think you've had risky sex (Post Exposure Prophylaxis - PEP).
  NHS Direct: Symptom checker:
  Check your symptoms and get personalised advice from NHS Direct.
• AIDSmap:
  Website containing the latest news as well as basic information about HIV, with downloadable pages in 10 different languages.

For more weblink information sites, visit our More links page.

• First-time visitors:
  We aim to provide friendly, confidential and impartial services – available to all in east London affected by or living with HIV.
  
  To help us provide the services that you need, we require all new clients to have a Registration and Assessment appointment. This not only enables you to ask questions and tell us about your issues/problems and concerns, but also allows us to tell you about what services we and our partner organisations/agencies can provide.
  
  We can make an appointment to discuss your situation at our centre in Stepney, or at one of our outreach locations. Allow an hour for the appointment depending on your issues and concerns.
• Existing clients:
  Call Reception on 020 7791 2855 and if you are enquiring about an ongoing casework, ask for the Client Worker/Counsellor in question (if they are not available you can leave a message on their Voicemail); otherwise follow the recorded telephone instructions.
  If you know the name of the Worker who is dealing with your casework, you can also email them. For details visit our email address webpage.

A free, fast, friendly and confidential HIV testing service is available from Positive East. Open to all with no need to make an pre-booking, simply turn up and get your results. For details about Positive East testing venues and session times, click here.

Need some help on updating your CV? Want some tips about the best way to complete applications forms? Need to brush up your interview techniques?

With mock interviews, practical support and links to job listing databases, our Careers Advisor can help you if you're thinking about returning to work or want some information and advice about your employment options and their impact on your benefits.

For help, tips and advice, visit our Employment support webpage email ruth.wampamba@positiveeast.org.uk, or telephone 020 7791 2855.