020 7791 2855 talktome@positiveeast.org.uk 159 Mile End Road, London E1 4AQ

HIV & STI Testing

HIV/STI testing with Positive East

Our HIV and STI tests are free, fast and totally confidential

As of 19 May, you can either get an HIV/STI test in person at one of our outreach clinics or continue to use our easy to use online testing service.

If you have any questions about our HIV/STI testing service or questions about your sexual health you can get in touch with us at any time by: 

  • Chatting with us on our Love Chat (Monday to Friday 10:30 AM to 5 PM) Click here to start the chat.
  • Calling us on 020 7791 2855  option 3 (Monday to Friday 10:30 AM to 5 PM)
  • Emailing us  24 hours a day
  • Booking a callback by filling in this form

In-person HIV/STI testing service

As of 19 May, we will begin to offer appointment-based HIV/STI testing in convenient locations across east London. CLICK HERE to book your appointment. 

Online HIV/STI testing service

How does our online HIV/STI testing service work? 

To have a self-test delivered to your home, and to be coached on how to use it, follow these 3 simple steps. 

STEP 1: Book in your HIV/STI test consultation

CLICK HERE to book your online HIV/STI pre-test consultation

STEP 2: Attend your pre-test video or phone consultation 

We will need to ask you a few questions to understand which test is the most appropriate for you and to make sure we are giving you the most appropriate service. This consultation can either happen when you first call us to order your test or, if you prefer, we can book a separate appointment with you to do this. The consultation will last no more than 30 minutes.

  • At the end of the conversation, we will send you the most appropriate self-test kit, and you will receive this via first class post. We will then book an appointment with you for the final step.

STEP 3: Self-test coaching consultation

Once you receive your self-test kit, please attend your follow-up appointment and we will coach you and support you through it. We will support you with the results, giving you useful tips for your sexual health and signposting you or referring you to the services suitable for you; including PrEP referrals, free condom sign ups, or fast-track into results confirmation.

Please note that due to funding restrictions at this time, we can only provide our coached online testing service to those who live or work in east London.

Free Sexual Health Advice

Do you have questions around your sexual health, want to order free condoms directly to your door, or simply not sure about whether you need to test?

    • Live chat with us  (Monday to Friday 10:30 AM to 5 PM). Click here to start the chat.
    • Chat with Pat our sexual health chatbot 
    • Call us at our usual number 0207791 2855  (Monday  to Friday 10:30 AM to 5 PM)
    • Book a call back (or e-mail back) click here 


Have questions? Try our Frequently Asked Questions page.

Want to learn more?

We work with the following agencies on a range of issues that may be helpful to you

http://i-base.info/guides/testing: Up to date information on risks of HIV.

www.nhs.uk: NHS Choices website, which has information on all the STIs, as well as the locations of pharmacies and clinics who can provide testing, treatment and emergency contraception.

http://www.fpa.org.uk/: The FPA has an extensive amount of material about different forms of contraception, and STIs which can be downloaded

https://www.freedoms-shop.com/: subsidised condoms

www.comecorrect.org.uk: free condom service for young people throughout London

http://www.shine.nhs.uk/young-people/home: free condom service for young people in Newham

http://www.tfcproject.org.uk: 25 and over condom scheme in Hackney

https://www.thehavens.org.uk/: The Havens are specialist centres in London for people who have been raped or sexually assaulted

http://www.galop.org.uk/: Galop gives advice and support to LGBT people who have experienced hate crime, sexual violence and domestic abuse.

http://www.refuge.org.uk/: Domestic Violence help for women and children

http://www.nationaldomesticviolencehelpline.org.uk/: The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. 0808 2000 247

www.mensadviceline.org.uk: Advice and support for men experiencing domestic violence and abuse. 0808 801 0327

http://www.wdp.org.uk/: Westminster Drug Programme

http://londonfriend.org.uk/: General LGBT wellbeing, including Chemsex programmes “Antidote”.

http://www.opendoors.nhs.uk/: A free and confidential advice service in East London for people working in the sex industry, including signposting to specialist sexual health clinics for sex workers.

https://cliniq.org,uk/: A holistic sexual health and well-being service for all trans people, partners and friends.

http://www.gmipartnership.org.uk/: With our partner charities, Spectra and METRO, we are part of the GMI Partnership consortium, providing rapid HIV testing, full Sexual Health Screening and condom distribution for gay, bisexual and other men who have sex with men throughout London.

To get your free and confidential HIV/STI test please book an appointment