020 7791 2855 talktome@positiveeast.org.uk 159 Mile End Road, London E1 4AQ

Info & Advice

Here for you to get the advice and information you need

Our specialist AQS certified Advice Service is tiered and tailored for your circumstances.  Upon contacting us, a member of the Advice Team will guide you to help identify the challenges you may be facing and together we will develop a support plan.

We can help with:

Information, advice and support around HIV related issues including: Welfare benefit advice, basic housing issues, nutrition, immigration, employment issues referrals and we provide practical support to help you access health and other governmental and local authority services.

How we deliver the Advice Service:

Our skilled and experienced staff and volunteers are available by telephone, email or through face-to-face meetings. The service can be accessed at our Stepney Green Centre, or at our outreach venues in all East London HIV clinics.

Face-to-face meetings last approximately 1 hour and are by appointment only.

Book an Appointment

Use our contact form to request an appointment or contact us directly at 020 7791 2855

Outreach Advice Clinics

Our Information and Advice outreach sessions are based at all the east London clinics and provide convenience for who are not able to travel to our offices in Stepney Green.

Our outreach sessions are available at the following times and locations:

Graham Hayton, Royal London, Whitechapel E1 1BB
Appointments available Fridays

Greenway Centre, Newham Hospital Plaistow E13 8SL
Appointments available all day Thursdays

DOSH, Homerton Hospital, Homerton E9 6SR
Appointments available Fridays

Whipps Cross University Hospital, Leytonstone E11 1NR
Appointments available Wednesdays

Outpatients East, Barking Community Hospital, Barking IG11 9LX
Appointments available Tuesday and Thursday mornings


Would you like to know more about our STI screening service, or receive free condoms?  Click here for more info.