Our HIV and STI kits are free, fast and totally confidential
Our face to face HIV/STI testing clinics are currently suspended. But we are currently piloting a new approach and if you live or work in East London we can provide you with online or phone supported HIV testing and STI screening from the comfort of your own home.
All you need to do is follow these three simple steps!
How does it work?
To have a self-test delivered to your home, and to be coached on how to use it, follow these 3 simple steps.
STEP 1: Book in your HIV/STI test consultation
You can do so in any of the following ways:
- Chat with us on our Love Chat (Monday to Friday 10:30 AM to 5 PM) Click to start the chat.
- Call us on 020 7791 2855 option 3 (Monday to Friday 10:30 AM to 5 PM)
- Email us 24 hours a day
- Book a callback by filling in this form
STEP 2: Attend your pre-test video or phone consultation
We will need to ask you a few questions to understand which test is the most appropriate for you and to make sure we are giving you the most appropriate service. This consultation can either happen when you first call us to order your test or, if you prefer, we can book a separate appointment with you to do this. The consultation will last no more than 30 minutes.
- At the end of the conversation, we will send you the most appropriate self-test kit, and you will receive this via first class post. We will then book an appointment with you for the final step.
STEP 3: Self-test coaching consultation
Once you receive your self-test kit, please attend your follow-up appointment and we will coach you and support you through it. We will support you with the results, giving you useful tips for your sexual health and signposting you or referring you to the services suitable for you; including PrEP referrals, free condom sign ups, or fast-track into results confirmation.
Please note that due to funding restrictions at this time, we can only provide our coached online testing service to those who live or work in east London.
Free Sexual Health Advice
Do you have questions around your sexual health, want to order free condoms directly to your door, or simply not sure about whether you need to test?
- Live chat with us (Monday to Friday 10:30 AM to 5 PM). Click to start the chat.
- Chat with Pat our sexual health chatbot
- Call us at our usual number 0207791 2855 (Monday to Friday 10:30 AM to 5 PM)
- Book a call back (or e-mail back) click here
Have questions? Try our Frequently Asked Questions page.
Want to learn more?
We work with the following agencies on a range of issues that may be helpful to you
www.nhs.uk: NHS Choices website, which has information on all the STIs, as well as the locations of pharmacies and clinics who can provide testing, treatment and emergency contraception.
http://www.fpa.org.uk/: The FPA has an extensive amount of material about different forms of contraception, and STIs which can be downloaded
http://www.galop.org.uk/: Galop gives advice and support to LGBT people who have experienced hate crime, sexual violence and domestic abuse.
http://www.refuge.org.uk/: Domestic Violence help for women and children
http://www.nationaldomesticviolencehelpline.org.uk/: The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. 0808 2000 247
www.mensadviceline.org.uk: Advice and support for men experiencing domestic violence and abuse. 0808 801 0327
http://www.opendoors.nhs.uk/: A free and confidential advice service in East London for people working in the sex industry, including signposting to specialist sexual health clinics for sex workers.
https://cliniq.org,uk/: A holistic sexual health and well-being service for all trans people, partners and friends.
http://www.gmipartnership.org.uk/: With our partner charities, Spectra and METRO, we are part of the GMI Partnership consortium, providing rapid HIV testing, full Sexual Health Screening and condom distribution for gay, bisexual and other men who have sex with men throughout London.